Shipping and return policies for Heligoland

Shipping Info
Please allow for the following delivery times:

France
3 days to a week

European Union + Switzerland
3 days to 2 weeks

Rest of the world
1 to 3 weeks

All orders will be shipped by airmail in a sturdy and padded postal bag to ensure your order arrives safely.
Return Policy
Before purchasing please consult the predicted delivery times outlined in the shipping info. These are provided as a guide based on prior experience. The actual shipping time may vary slightly.

In the case of lost or damaged goods, please contact us directly at info@heligoland.org to arrange a replacement.